Chateau Luggage Rack
Chateau Luggage Rack
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Chateau Luggage Rack
We found the antique inspiration for this clever storage rack during our stay at an old French hotel. The frame is handmade of antique brass metal in a collapsible hourglass shape that hooks together at the top corners to create a sturdy, rung platform for your luggage. After guests depart, the rack folds for easy storage.
Chateau Luggage Rack features:
- Antique brass finish
- Handmade of cast metal
- Folds for easy storage
- Fully assembled
- Do not use alcohol based products or spray polishers as they may damage the finish. Promptly remove spills. Dust with a soft cloth.
Delivery & Return Information
Shipping Information
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Handling Time: 2-3 business days (Monday – Friday, excluding public holidays). All apparel is printed specifically for your order.
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Transit Time:
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United States: 5–10 business days.
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International: 10–20 business days.
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- Total Estimated Delivery Time: 7–13 business days (US) or 12–23 business days (International).
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Shipping Rates:
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United States: Flat rate of $6.50 (Applicable Sales Tax calculated at checkout).
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International: Flat rate of $12.50.
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Order Tracking: A tracking number will be emailed to you automatically as soon as your package is dispatched.
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Important Notes:
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Address Changes / Cancellations: Only accepted within 6 hours of order placement.
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International Fees: International customers are responsible for any local customs duties or import taxes.
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Returns & Refund
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30-Day Return Window: We offer replacements or refunds for items that arrive defective, damaged, or incorrect within 30 days of delivery.
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Fulfillment Policy: Because items are printed upon order based on our catalog, we cannot accept returns or exchanges for wrong size selection or change of mind. Please consult our size chart before purchasing.
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Return Shipping: Shift and Soul covers all return shipping costs if the error is on our end (defects or wrong items). No restocking fees apply.
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Prior Authorization: Please do not ship any items back to us without receiving prior approval and official return instructions from our team.
- Refund Timeline: Approved refunds are processed within 2 business days and credited back to your original payment method. Please allow approximately 5 business days for the funds to appear in your account.
Customer Support
Our support team is here to assist you with any questions or concerns:
- Email: support@shiftandsoul.com
- Phone: +1 914 352 9423
- Support Hours: 9:00 AM – 5:00 PM CT, Monday – Friday